drapery

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Frequently Asked Questions


Hunter Douglas Overview - Designed for Easy Care

 

All Hunter Douglas products are made for a lifetime of wear-resistant, trouble-free performance. Shade fabrics are specially treated to repel dust and dirt. Horizontal aluminum blinds are treated with Dust Shield, an anti-static paint additive that inhibits dust build-up. Questions? Contact the Hunter Douglas Customer Information Center at 1-800-937-7895.

 

Detailed cleaning instructions are included with every Hunter Douglas window fashion.

 

Recommended Cleaning Methods

 

Dusting
Regular dusting maintains a like-new appearance of most blinds, shades and sheers.

 

Vacuuming
For deeper cleaning, vacuum gently with brush attachment of any vacuum cleaner..

 

Compressed Air or Hair Dryer (non-heat setting)
Blow dust off selected window coverings.

 

Spot-Cleaning
Spot-clean shades and blinds with soft cloth or sponge moistened with lukewarm water. Add mild detergent if needed. Blot gently to avoid creasing. Honeycomb shades should be dried in fully lowered position. Stain-finished wooden blinds: Water may damage surface, so use lemon oil or wood preservative to clean. Aluminum horizontal blinds. Use over-the-counter blind cleaner with a soft cloth.

 

Vinyl and Aluminum Vertical Blinds
Reduce build-up of static electricity by applying a very thin film of detergent on all slats and vanes.

 

Ultrasonic Cleaning
Professional ultrasonic cleaning is recommended for several products. Do not use this method for: Country Woods blinds, Easy Glide, EasyRise, UltraGlide, Luminette Privacy Sheers, Silhouette Bon Soir or metallized-backed shades.

 

Bathtub Cleaning

 

  • Immerse entire shade assembly in lukewarm water with mild detergent.
  • Wash for 5 minutes by gently moving liquid around with your fingers.
  • Rinse with clear water.
  • Close shade before removing from rinse water.
  • Hold rails and tilt the shade to allow excess water to drain off.
  • Re-install damp shade into window opening.
  • Lower shade all the way to allow it to dry completely.

 

Refer to the product links to the right for detailed cleaning instructions for each product. Certain honeycomb fabrics should not be immersed in water.

Since the first day I met Beryl, she remains my number one go-to-person not only as my first resource, but as my #1 referral to family and friends who have also been delighted with the wonders she has created in their homes.

- Judy